KnifeSaga Limited Lifetime Warranty

What’s Covered

This warranty covers defects caused by materials or workmanship, including qualifying issues such as:

• Blade or metal component defects
• Handle separation or structural failure
• Defective assembly or components
• Knife block or magnetic component defects
• Abnormal cracking, breakage, or corrosion determined to result from a manufacturing defect

Each claim is reviewed individually to determine whether the issue is caused by a product defect.

What’s Not Covered

This warranty does not cover:

• Normal wear and tear, including dull blades, scratches, cosmetic marks, and normal discoloration
• Damage caused by misuse, accidents, dropping, impact, or excessive force
• Damage from cutting bones, frozen foods, or using knives for non-culinary purposes
• Damage caused by cutting on glass, granite, metal, or other inappropriate surfaces
• Rust, corrosion, mold, or damage caused by improper cleaning, prolonged moisture, improper storage, or failure to follow care instructions
• Natural variations in wood grain, color, or appearance
• Damage caused by unauthorized modification or repair
• Products used primarily in restaurants, commercial kitchens, or other professional food-service environments
• Lost, stolen, or counterfeit products

A chipped, bent, broken, or corroded product may still qualify for warranty coverage if KnifeSaga determines that the issue was caused by a defect in materials or workmanship.

Warranty Service

If your KnifeSaga product develops a problem, please submit a warranty claim with:

• Your order number or proof of purchase
• Product information
• A brief description of the issue
• Clear photos or video of the affected product

Please do not return or ship knives to KnifeSaga unless our Customer Support Team asks you to do so.

How We’ll Make It Right

If your claim is approved, KnifeSaga may, at its option:

• Replace the affected part or product
• Provide a comparable replacement if the original product is unavailable
• Provide store credit or another appropriate solution

If only one item in a knife set is defective, KnifeSaga may replace only the affected item rather than the entire set.

Replacement products may differ slightly in design, materials, finish, or packaging if the original version is no longer available.

Who Is Covered

This warranty applies to the original purchaser or initial gift recipient and is not transferable.

Product registration is not required for warranty coverage, but registration may help us provide faster support.